FAQ

Spartan Tech Supply provides you answers to commonly asked questions which we've come across while working with our customers. If you have any questions about products and services offered by Spartan Tech, please send us an email at support@SpartanTechSupply.com

Our fulfillment center is located in Houston, TX. Please note: Depending on our stock levels and the product, your order could be shipped from our partnered manufacturers & warehouses located in the US & China. So, if you order more than one item expect your items to be shipped separately as different manufacturers specialize in different areas of manufacturing.

Generally, we ship within three business days of your order being placed and delivery date and time are approximately 2-4 weeks from shipping date. We work hard to ship your order to you as soon as possible.

Yes, we do, Once your order has shipped, you will receive an email that contains your tracking information. To track your package, simply click on the link provided. Tracking information may not be available for the first couple of days after you receive your Shipping Update email. Several days may pass between package scans. We assure you that this is normal and will not affect your expected delivery date.

Yes, Spartan Tech Supply successfully ships many products worldwide each day. We have many satisfied customers around the globe.

Yes. Currently we are offering FREE International Insured Shipping on all items.

We have an office and supply warehouses in Houston, TX, USA. High-Quality manufacturers & warehouses contacts in China.

We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

When you place your order, Spartan Tech Supply automatically sends you a confirmation email about the details of your orders and the estimated delivery date. If you did not receive one, don't worry! You can try these instead:
1. Check the spam folder of your email account

2. Check your Paypal transaction history

3. Or, you may contact us so we can send you an email with your order history

You can contact us at support@SpartanTechSupply.com

Here at Spartan Tech Supply, we accept all major credit and debit cards supported by VISA, Mastercard, Discover or AMEX and also Paypal

Yes, all purchases here are safe and secure. We use encrypted SSL security to ensure that your personal and payment information is 100% protected.

We do not sell our customers information. Emails are strictly for follow-up and to send our newsletters which includes our promotions and coupons for discounts. 

You will not have to pay customs, but depending on your location you may get customs fees. Unfortunately, we have no control over these charges and will not be able to advise on what the cost would be, as customs policies and import duties vary widely from country to country. You may wish to visit your local customs website for full details. 

Overview:

All Spartan Tech Supply products come with a FREE replacement warranty for 30 days from the time of delivery.

If a product is defective or does not match the description please initiate a refund within 48 hours of receiving your order - we will make sure that all of your issues are resolved.


Simply contact our support team at support@SpartanTechSupply.com if you have any questions regarding your return.


To complete your refund, we require the order number and photographic evidence of any defective items.


Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.

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